We strive for loyal and happy customers. If you are not satisfied with your purchase from us，please take advantage of our return and exchange policy. And, refunds will be given at the discretion of the Company Management. Please contact us with the request.
1. If you are not satisfied with our product quality, you may return the product to us for a refund. In such cases you will get the full frame price and 50% of prescription lenses cost. However, please notify us by email or call firstly within 5 days of receipt.
2. If our glasses do not match the prescription you filled on the website, you can get a full refund or ask a replacement.
3. If the customer finds the product defective or damaged upon receipt, please contact us within seven days and show us photos/images to prove, and we will send him/her a new pair according to customer requirements.
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